read reviews from some of
our satisfied customers
and clients

Brian is incredibly professional, punctual, and kind. I have had other services where the technicians don't bother explaining what they are doing or explain everything at a high level. Brian took the time to explain what needed to be done in detail. He went above and beyond looking at an issue I have had for months (loud noise coming from the AC indoor unit), and no other AC company was able to fix. The unit is now quieter and for the first time I was able to sleep overnight with the unit on. Brian was impeccable with his work and extremely fair with the pricing. I highly recommend Vetair, and I look forward to working with Brian in the future.
Yelp Review
— Ana D.
Brian was unbelievably professional and kind. He was very knowledgeable with our AC unit and was able to repair it right on the spot. If you are looking for a reliable, honest, and trustworthy repairman. He is definitely your man. Thank you so much. We look forward to working with you in the future. From one Navy Veteran to another we are grateful for your service.
— Christina J.
Outstanding service, friendly personality, knowledgeable and timely, explained the problem and advised how it would be solved. Advised how to keep the AC in top condition for future use. Extremely satisfied.
— Jamie Reynolds E.
Showed up on time. Reasonably priced. Had my A/C running in no time!
— Alan F.
Super professional and was able to pinpoint the problem within 5 minutes and fixed everything super quickly. Will definitely use them again!
— Katelin H.
Brian was very responsive to DMs, arrived early, wore booties over his shoes every time he set foot in my condo (I have NEVER seen an HVAC person do that before.), and gave me a very reasonable price for a routine cleaning and inspection and a small repair (for which he had the part on his truck so he could do the repair immediately). I can't recommend him enough.
— Andrea Rexrode G.
Our A/C wasn't cooling like it used to so we called Brian at Vetair. He was extremely professional. He arrived early, communicated very well, quickly diagnosed the issue, and was very honest with us about our issue. His bill was much less than we expected and his work was great. We prefer to support small businesses and we appreciate honest companies. We will definitely use him for all of our future needs and we highly recommend VETAIR!
— Maxine L.
I highly recommend Brian with VETAIR. My parents had been using another AC company for years and were told that they needed a new air conditioner. The other technician showed them a picture on his phone of rusted coils in their AC unit. My parents wanted a second opinion and were happy to have Brian drive down from Jacksonville. He was honest, kind, intelligent and described everything he was doing throughout the entire process. Brian took a picture of the coils that didn't match the picture taken by the other AC company. He told them what caused the problem and how he could keep the current unit functioning. A new AC unit was not necessary. Brian saved my parents $5,000. He truly cares about his clients and his honesty is appreciated. I had him come to my office to care for two HVAC units. Brian was able to show me about what I needed to do for general maintenance. He took the time to check the temperatures in each room. I have never seen a technician take the time to go to each room and make sure the units were functioning properly. VETAIR represents quality service and fair prices.
Sincerely,
— Dr. Kristen W.
Brian is courteous, reliable, and professional. I know I count on him to quickly handle any issues that arise.
— Tonya W.
Excellent service level. Brian and his team were complete pros. Beautifully executed work and unbelievably reasonable prices. Will recommend to anyone requesting HVAC services.
— Chris B.
Brian has helped us as small business owners and quite a few friends lately. He is honest, ethical, reliable and a good person. He shows up on time and is passionate about what he does and it shows I would recommend him to my friends and family.
— Kamni G.
I have relied on this veteran-owned HVAC company, VETAIR, for many years and have consistently experienced exceptional service. It is a true pleasure working directly with Brian, who is professional, trustworthy, and always responsive. He takes the time to explain options clearly and always prioritizes what is best for my home. His team reflects the same values—punctual, courteous, and highly communicative throughout every project. I have complete confidence in their expertise and recommend their services without hesitation.
— Lauren W.
We cannot say enough great things about VETAIR. Brian not only designed all the ductwork in our 3 boarding barns, he maintains them and has been the most professional and genuinely kind person to work with. As one of the top tier Equestrian facilities in North Florida, VETAIR is an essential part of our operation, and one we could not be without. Peace of mind goes a long way in the Florida heat, and VETAIR gives us that.
— Lily F.
VETAIR Heating & Cooling is by far the most reliable, honest, fair priced and skilled contractors I have ever worked with. From start to finish I felt heard and cared for. I was sure we were going to need a new AC. So much so I told them up front about all the issues we've had in the past and it's ok to not waste time. They assured me they weren't wasting any time. That their time was mine and they were going to use it to rule out all other possible outcomes before jumping to a whole new unit. Low and behold they found the issue, fixed it, and did not tell me I needed a new unit. The technicians were very knowledgeable and helpful. They advised me on ways to maximize the use of my AC and how to extend the life of it with a few simple changes.
— Jaime C.
For anyone in this area of Mandarin / Benton Hills / Beauclerc / Baymeadows looking for a good HVAC company, I have one for you. I have been a VETAIR client for over 5 years now, and recommend them wholeheartedly. VETAIR technicians deliver quality residential HVAC service, maintenance and change outs with the goal of extending the life of a system as long as possible. I've been a customer for a full system change out, for coil service, for addition of a UV air quality light, for duct replacement, for compressor replacement, and for regular maintenance... so I can attest to their focus on solving problems quickly and professionally. Brian is passionate about serving our community, especially veterans and first responders, because the military is his family and in his blood. I was friends with him long before I was ever a customer, and his is a good guy. He works hard, does what he says he will do, and never gives up. None of the technicians are commission-based, so their goal is to provide the RIGHT solution, not the one that will make them more money. I'm embarrassed to say it's taken me this long to put a review out there. Better late than never - but seriously - call VETAIR up if you need help, they are the best.
— Jonathan F.
Brian and his crew at VETAIR are the best! I was having issues with my A/C unit called Brian and he got right back to me. Told me what it sounded like the issue was and what I could do to remedy it until our scheduled appointment a few days later. It was during a hot time of summer 2025 and he told me to reach out prior to the appointment if issues continued. Thankfully what Brian told me to do fixed the issue until my scheduled appointment. Brian and his guys answered all my questions, were knowledgeable, efficient and polite.
— Carmen B.
Brian and VETAIR were referred to us years ago, and from the very first visit to our most recent last week, we couldn’t be more pleased by the service he’s provided. There are so many options to choose from in the AC industry in our hot, sunny state, it’s challenging to find a company that is reliable, affordable and trustworthy. Brian has helped us with everything from replacing old parts to installing an entire new unit. He’s consistently professional and timely in responding to our needs, and is so thoroughly knowledgeable, we’ve happily continued to refer him over the years. We trust Brian to assist us in making the soundest decisions possible, while knowing he’s totally fair in pricing and maintenance advice. It’s great knowing that we’re supporting a local business owned by someone who not only served our country with pride, but continues to serve our community with the same values and integrity.
— Kimberly S.
We LOVE the service we receive from VETAIR. Brian and his team have replaced both of our A/C systems and handle our maintenance on them. The techs are always very pleasant and personable. We have referred them to several of our neighbors who have also had a fantastic experience.
— Gina S.
No better AC company out there. Brian came to our house and is so professional and is honest. Don't call anyone else.
— Brandon B.
Brian with VETAIR came to service my newer ac unit and immediately noticed that the unit needed a more detailed cleaning to alleviate an ongoing issue. Once inside the unit, Brian realized that the vent was damaged and he estimatedthat I was only getting about 25% airflow! Knowing the age of the unit, Brian sourced the new parts needed locally and got them covered under warranty for slightly above the cost of just the repair! He did all of this same day and got me up and running quickly, with a new warranty for the new parts. The questions Brian and his team asked were detailed and engineering specific, finding the root cause of the issue and designing and implementing a solution that was the most cost-effective for me. I HIGHLY recommend VETAIR.
— Dawn C., a very satisfied client
We recently used VETAIR to replace an evaporator coil in our air conditioning system, and we couldn’t be happier with the experience. Unlike other companies that immediately push for a full system replacement, VETAIR accurately diagnosed the issue and saved us a significant amount of money by replacing only the failed component. The service technicians were fast, respectful, and professional — they took great care to keep our home clean and treated our budget with the same respect. We highly recommend VETAIR to anyone looking for honest, reliable, and high-quality HVAC service.
— Gregory M.
Absolutely Outstanding Service!!!
They went above and beyond!!!
— Christi C.
Brian is incredible. Teaches you how to understand the bells and whistles of your AC unit ... vastly different from other cash-grabbing companies in Jax.
— Catherine F.
In true 2020 fashion, our AC went out New Year’s Eve. Based on recommendations we called Brian with VETAIR in the morning and he squeezed us in and got the air working again in no time. Great communication, on time, professional and top notch service. Hardworking, local business. Will definitely use again.
— Stacy C.
We found out about Brian and his business, VETAIR, via word-of-mouth from other happy customers. After obtaining pricing and information from several companies, we selected VETAIR because of brand offering, pricing, and reputation. So glad we did!
Brian, we appreciate your service, both through VETAIR
and for your time serving our country in the Navy.
— Leslie S.
Amazing to work with! We had a new AC installed at a reasonable price. We had an issue with a setting in our thermostat, but they came back out and solved the problem..
— Alan S.
10 Stars from the Salis Family! Brian is very fair & honest. A company you can rely on for great service!
— Lydia S.
Excellent service! Brian was quick and efficient. Highly recommend!
— Nicole K.
Brian from VETAIR did a wonderful job repairing my A/C; he was friendly, worked very fast, is very knowledgeable and reasonably priced. I highly recommend VETAIR for all your cooling and heating needs!
— Trudy V.
Brian and his crew do great work! They were quick to respond to my concern and fit me into their schedule fast. He has years of experience and has carried his military professionalism into his own business and it shows in the way he brings his crew up to his level.
They let me know what they saw and what they were doing and why they were doing it every step of the process. I got a great education as to why the system was not performing optimally. He talked to me about his suggested solutions and got confirmation prior to completing them. VETAIR is the only HVAC company I will be recommending.
— Derick M.
I’ve used VETAIR for my home and business HVAC maintenance and repair, and they’ve been nothing short of exceptional. I first connected with Brian and Jonathan through BNI several years ago and they’ve become my go-to HVAC team. The technicians are professional, responsive, and extremely thorough. They don’t just fix the issue, they explain what’s going on and how to prevent future problems. What impressed me most was their attention to detail and consistent reliability. Whether it’s a minor repair or a whole system, they treat every job with the same level of care. Compared to others I’ve hired in the past, VETAIR stands out for its integrity and follow-through. Highly recommend if you are seeking honest, quality HVAC service for your home and business.
— Nengah M.
Brian installed a new AC a few months ago. He was efficient, detailed and professional. He was careful with my dogs and ensured they would not get out of my yard while he was working, which was very appreciated. He has great customer service and I highly recommend.
— Sarah H.
Had a new system put in and immediately could tell a difference in the amount of increased air flow. Clean, professional and very knowledgeable of the HVAC business. I have also used him on occasions at a Property Management company that I work for.
— Charles N.
Servicing our homes for a decade. Professional services at competitive prices. VETAIR treats you fair! My wife and I own a few homes and I know you won’t need to look any farther that VETAIR. One of our homes has a system over 20 years old and VETAIR’s biannual service has kept it running continuously without fail! If you need service in the Jacksonville area make sure you give them a call.
— Joel L.
Brian, thank you SOOOO Much for your prompt attention to our A/C being out. It is so nice to have an honest hard working A/C guy! Thank you for your service to our country and thanks for getting our A/C back on. We feared the worst and because you are honest it was not as bad as we feared! See you in the Fall for a seasonal check.
— Eric W.
We have used VETAIR on a couple of occasions. Brian is quick to respond, professional and did a great job servicing both units and and repairing the burnt out part on the one. His prices are fair and he doesn’t try to sell you parts or items you don’t need, like we have found with the larger company we have used in the past. I highly recommend Brian and VETAIR!
— Lora D.
They came after hours and had the issue fixed quickly!
— Nikki H.
Our A/C stopped working and VETAIR came out first thing in the morning, diagnosed the problem, and had it up and running before noon. Once it was working, Brian checked the entire system to make sure there weren’t any other issues or concerns. He was extremely professional and helpful.
— Cheri R.
Coolest AC guy around. We don’t trust anyone else with our home or our businesses’ AC units. Thanks Brian. You’re a true professional and really put everything into your work. Diagnosis was on point and man fast can’t even describe how quickly you got us cooled down. Many thanks again sir. You are awesome!!️
— B.J. A.
The team at VETAIR provided exceptional service from start to finish. They were prompt, knowledgeable, and went above and beyond to ensure my heating and air system was working perfectly. It’s rare to find such professionalism and honesty in this industry - highly recommend them to anyone in need of reliable HVAC service.
— Ellen D.
My AC stopped working (in July) and I needed it fixed ASAP. I made several calls to other companies with no answer or no emergency service available. The owner, Brian, contacted me from my request
on Home Advisor and came out immediately. My problem was fixed in under an hour! Thank you VETAIR!
— Nikki H.
VETAIR has proven to be an honest a/c company in a world of fraudulent operators. From repairs to entire system replacement, I would highly recommend Brian’s company.
— Jim K.
Managing commercial stores we always use these guys to handle our AC units. Recently had my home unit go out and called these guys... wasn’t sure if they did residential. Well they do and they had my home AC running in no time. Thanks VETAIR for serving my
businesses and peace at home!
— Christopher M.
Brian, Devon, and Jared are super responsive, work around your schedule, and do what they say they’ll do. Highly recommend.
— Tem D.
Definitely would recommend. Not only did Brian fix my issue, he wasn’t trying to sell us anything we didn’t need. You’ve earned a customer for life!
— Jessica B.
A few years ago, a friend recommended Brian at VETAIR. I’m so thankful for my friend and for Brian. I will never go back to the world of Waychoff and similar companies that have overcharged me. You will be in caring hands with VETAIR, and I know this after experiencing service calls plus two entire replacements. Excellent communication, pricing, trustworthiness, knowledge, professionalism, and kindness are what you will receive. Thank you, Brian!
— Leslie S.
VETAIR continues to be the only place I go for AC service and replacement. They recently replaced AC systems in two of our homes. Cost was $1000 less per unit from the next higher bidder and they installed quality, high SEER Carrier systems. Even in the heat we are saving $20-$50 per month at these homes. Brian is the owner and if you have work done by this company, you will more than likely meet him.
— Joel L.
We have been using Brian and his crew since we moved here 3 years ago. Extremely professional and fair team. They just installed a full system for us in May.
— Charles J.
Excellent service! Best in the businesses.
— Stacy P.
Devon is friendly, professional, and thorough! He did a wonderful job on our A/C unit and he was a pleasure to have around. Thank you!!.
— Cheri R.
No one does it better than VETAIR.
— Derick M.
By far the best and most honest, hard-working HVAC company in the city! Brian not only designed our custom systems at our high-end equestrian facility, he and his company maintain and keep them going strong each hard hot summer. Extremely easy to get a hold of, and always comes on time. We would not be able to operate our business without VETAIR as a part of our top notch team at Star 4 Equestrian.
— Lily F.
We highly recommend VET AIR Inc. Simply great people and amazing service.
— F.C. R.
VETAIR replaced my system years ago. No issues. Great customer service and excellent customer support. (Then they) installed a new full system in my mother’s home several years ago. Very professional and knowledgeable company. Fast, speedy courteous service, every time. Would definitely recommend for sales and service.
— Charles N.
Best in Jacksonville, best in the biz. Excellent service, maintenance and installations , everytime.
— FG P.
Without a doubt, the best AC service and repair I’ve ever experienced.
— Mike C.
If you are looking to stay warm in the winter and cold in the summer, you must talk with my friend Brian Burger with VETAIR! Brian is a Navy Veteran and a great person to know when you need an AC tune up or a replacement.
— Troy S.
I really like all your words of wisdom and little tutorials.
— James R.
I have been a customer for close to 15 years, excellent
service, product install and customer service.
— Charles N.






